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No interest, ever — and no additional fees when you pay on time. Automatic payments are taken every two weeks in four equal instalments.

Shipping & Returns

Shipping

All domestic orders are shipped via Australia Post. Please allow 48 hours for your order to be processed. During sale and holiday periods, please allow additional time for your order to be processed. Please be aware that online orders are not processed over weekends or on NSW public holidays. Full tracking details will be sent to customers when shipped.


Australia

Delivery Time Frame Cost
Standard under $59 3-8 Business Days $7
Standard over $59 3-8 Business Days FREE
Express 1-3 Business Days $12


New Zealand


Delivery
Time Frame Cost
Standard under $100 7-14 Business Days $20
Standard over $100 7-14 Business Days FREE


Asia Pacific (China, Hong Kong, Indonesia, Japan, Macao, Malaysia, Philippines, Singapore, Taiwan, Thailand)

Delivery Time Frame Cost
All orders 10-25 Business Days $40



Shop Local

Local international sites are also available, where we ship locally from our UK and US dispatch centres to ensure fast and more reliable shipping:

All customers are responsible for any import customs, duty or taxes. Given our warehouse locations, customers in the US, UK & Australia need not worry about customs as we ship using domestic mail to these locations.

Should you have any questions regarding your order we encourage you to contact hello@vidaglow.com.

Returns

Vida Glow is designed for real, active people. We specialise in active beauty solutions and active customer experience solutions.

Busy living doesn’t have time for complicated administration. Our Return and Refund Policy has been designed to be as effortless and straightforward as your Vida Glow routine.

Due to the nature of our products, we do not offer a refund for a change of mind. We have a team of experts dedicated to helping you create an individualised routine for real results. We encourage you to consult with our experts in advance of completing your purchase.

If you receive your product and it is damaged, you have 21 days to contact us and return your product for a replacement, store credit or full refund. All return items will be subject to review by our quality control team upon receipt.

Unfortunately, we are unable to facilitate returns for Vida Glow products purchased outside of vidaglow.com. However, we are happy to support you in liaising with any retailer to facilitate your needs. Reach out to our expert team for help.

To request a return, email hello@vidaglow.com.

*Any shipping costs incurred will be the responsibility of the customer for change of mind.

Subscription Information

Your Beauty Routine - on your terms

Consistency is key to maximise the efficacy of your ingestible beauty and skincare. With Subscribe & Save, you'll save up to 20% plus get free, automatic delivery. So you won't ever miss a day again.


Save up to 20%

Subscribe to your Vida Glow essentials and you'll save up to 20% on every order, every time. We offer a 20% discount on our Bundles, and 15% on all other products.


Easy Sign-up

Set-up your subscription in three clicks. Find your Vida Glow favourites, then select the "Subscribe & Save" option and your delivery frequency when you add your purchase to bag.

When you first subscribe, your order will be placed and charged to your chosen payment method immediately. For each following order, the confirmation and shipping information will be automatically sent to your nominated email address on payment.


Automatic Delivery & Free Shipping

To effortlessly replenish your Vida Glow routine, Subscribe & Save automatically delivers your order - and always with free shipping.


Flexibility

We know life gets busy and your routine changes. Whether you're travelling or just want to switch-up your Natural Marine Collagen flavour, you can easily swap, pause or cancel your subscription at any time.

 

To learn more about Subscribe & Save, visit our FAQs.

Dive deep: Where is Vida Glow’s Natural Marine Collagen sourced?
Apr 28, 20224 min read

Dive deep: Where is Vida Glow’s Natural Marine Collagen sourced?

There’s marine collagen cropping up everywhere and for everyone. It’s an exciting, rapidly evolving time in ingestible beauty. But we know it can be overwhelming. When you’re considering a collagen supplement – its efficacy and its benefits for your beauty concerns – there’s a lot of research that goes into finding the right marine collagen for you.

So, we’re taking a deep dive into Vida Glow’s Natural Marine Collagen. Discover where Vida Glow collagen is sourced, our commitment to sustainability and the differences between farmed and wild-caught marine collagen.

This is everything you need to know about marine collagen sourcing – so you can make an informed decision and have confidence in your ingestible beauty routine.

Where does Vida Glow collagen come from?

Vida Glow’s collagen is sustainably sourced from open-water farms. Our fish are raised in river and lake farms across Europe. Vida Glow’s collagen peptides are extracted from the skin of fish – and not scales. Fish skin is a quality by-product of the food industry, which would otherwise be discarded.

By turning the skin of fish into high-value, efficacious ingestible beauty, marine collagen makes the most of aquaculture.

Is farmed fish sustainable? 

Sourcing collagen from farmed fish is the most sustainable way to procure natural collagen.

Vida Glow only partners with suppliers who share our commitment to environmentally and socially responsible aquaculture – and a more sustainable future. To maintain strict sustainability standards, our suppliers are certified with the Global G.A.P, The Aquaculture Stewardship Council and Best Aquaculture Practices. This means our collagen is certified to meet high food safety, social practice, animal welfare and environmental and ecological care standards. By sourcing our marine collagen from farmed fish, there’s minimal risk of disturbances to marine ecosystems. And there’s no risk of by-catch of other marine life like dolphins and jellyfish.

What are the benefits of farmed fish? Is it safe?

Farmed fish are completely safe to consume, and don’t compromise the purity of our marine collagen.

In open-water farms, our suppliers control their marine environments to create Vida Glow’s consistent, quality raw materials. And all without the use of veterinary drugs like growth hormones.

Our marine collagen is also subject to over 300 routine safety and quality checks – and is tested for heavy metals including arsenic, lead and mercury. Every batch is sifted, filtered and purified four times during production to ensure our marine collagen is free of containments like microplastics and certified 100% safe for human consumption. The presence of microplastics is also prevented by using the skin of fish – not fillets and livers where microplastics can be found.

What type of fish do we use?

Our collagen is sourced from a range of fish species. This mitigates biodiversity implications, and completes the complex amino acid necessary to deliver clinical results.

Once our suppliers harvest and fillet fish for the food industry, its skin is batched and immediately frozen for marine collagen production. To ensure the safety and quality control of our marine collagen, each batch of our raw materials is recorded. We can trace our marine collagen from the beginning of our production chain with raw material suppliers through to your purchase.

What else in is Vida Glow Natural Marine Collagen?

We pride ourselves on our quality, bioavailable active ingredients and efficacious formulas. There are no filler ingredients in our Natural Marine Collagen – or any Vida Glow formula.

Vida Glow Natural Marine Collagen Original is 100% marine collagen peptides. To add variety to your ingestible beauty routine, our marine collagen is also available in five fruit flavours – Blueberry, Mango, Peach, Cranberry & Lime and Pineapple – and Mocha. These formulas are flavoured with fruit, coffee and chocolate powders and a small amount of natural sweeteners. Every Natural Marine Collagen flavour is formulated with a minimum of 90% pure marine collagen peptides. So you can achieve visible, clinically proven results no matter which flavour you choose.

If you’re curious to learn more about our formulas, we encourage you to discover our detailed ingredients lists and nutritional information. Start by turning over a box of our Natural Marine Collagen Original. All you’ll find is 3000mg of marine collagen peptides.

You’re also welcome to get in touch with our ingestible beauty experts at hello@vidaglow.com for further information and guidance.

 

With our open-water farmed marine collagen, we’re committed to protecting our natural aquatic environments – and creating ingestible beauty that’s safe and effective for you.

We’re working with our suppliers and manufactures every step of the way to optimise the aquaculture industry and our marine raw materials. By staying true to Vida Glow’s stringent sustainability and quality standards, we’re proud to stand behind Natural Marine Collagen.

We know Vida Glow is the best marine collagen for our community – and clinically proven, visible results.

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