Customer care hours are:
Monday: 8.30 AM - 4.30 PM AEDT
Tuesday: 8.30 AM - 4.30 PM AEDT
Wednesday: 8.30 AM - 4.30 PM AEDT
Thursday: 8.30 AM - 8.00 PM AEDT
Friday: 8.30 AM - 4.30 PM AEDT
Saturday: Closed
Sunday: Closed
Tuesday: 8.30 AM - 4.30 PM AEDT
Wednesday: 8.30 AM - 4.30 PM AEDT
Thursday: 8.30 AM - 8.00 PM AEDT
Friday: 8.30 AM - 4.30 PM AEDT
Saturday: Closed
Sunday: Closed
We are closed on Public Holidays
We aim to respond to your message within 48 hours.
We recommend that you also check our dedicated Customer Help Centre and explore our journal articles to assist with queries.
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Please note: On Friday 7th March our Expert team will be out learning new things to bring better experiences to you! We will be offline this day and will get back to you just as soon as we can on Monday 10th March. In the meantime, check out our dedicated Customer Help Centre and our FAQs.