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Easy Sign-Up

Easy Sign-Up: Just select "Afterpay" as your form of payment at checkout. All you need is a debit or credit card (Visa or Mastercard) to create an account.


Instant Approval Decision + Shipment

No long forms to fill out; you’ll receive an instant approval decision! Your order will be shipped as soon as Vida Glow process it.


Nothing Extra To Pay

No interest, ever — and no additional fees when you pay on time. Automatic payments are taken every two weeks in four equal instalments.

Shipping & Returns

Shipping

All domestic orders are shipped via Australia Post. Please allow 48 hours for your order to be processed. During sale and holiday periods, please allow additional time for your order to be processed. Please be aware that online orders are not processed over weekends or on NSW public holidays. Full tracking details will be sent to customers when shipped.


Australia

Delivery Time Frame Cost
Standard under $59 3-8 Business Days $7
Standard over $59 3-8 Business Days FREE
Express 1-3 Business Days $12


New Zealand


Delivery
Time Frame Cost
Standard under $100 7-14 Business Days $20
Standard over $100 7-14 Business Days FREE


Asia Pacific (China, Hong Kong, Indonesia, Japan, Macao, Malaysia, Philippines, Singapore, Taiwan, Thailand)

Delivery Time Frame Cost
All orders 10-25 Business Days $40



Shop Local

Local international sites are also available, where we ship locally from our UK and US dispatch centres to ensure fast and more reliable shipping:

All customers are responsible for any import customs, duty or taxes. Given our warehouse locations, customers in the US, UK & Australia need not worry about customs as we ship using domestic mail to these locations.

Should you have any questions regarding your order we encourage you to contact hello@vidaglow.com.

Returns

Vida Glow is designed for real, active people. We specialise in active beauty solutions and active customer experience solutions.

Busy living doesn’t have time for complicated administration. Our Return and Refund Policy has been designed to be as effortless and straightforward as your Vida Glow routine.

Due to the nature of our products, we do not offer a refund for a change of mind. We have a team of experts dedicated to helping you create an individualised routine for real results. We encourage you to consult with our experts in advance of completing your purchase.

If you receive your product and it is damaged, you have 21 days to contact us and return your product for a replacement, store credit or full refund. All return items will be subject to review by our quality control team upon receipt.

Unfortunately, we are unable to facilitate returns for Vida Glow products purchased outside of vidaglow.com. However, we are happy to support you in liaising with any retailer to facilitate your needs. Reach out to our expert team for help.

To request a return, email hello@vidaglow.com.

*Any shipping costs incurred will be the responsibility of the customer for change of mind.

Subscription Information

Your Beauty Routine - on your terms

Consistency is key to maximise the efficacy of your ingestible beauty and skincare. With Subscribe & Save, you'll save up to 20% plus get free, automatic delivery. So you won't ever miss a day again.


Save up to 20%

Subscribe to your Vida Glow essentials and you'll save up to 20% on every order, every time. We offer a 20% discount on our Bundles, and 15% on all other products.


Easy Sign-up

Set-up your subscription in three clicks. Find your Vida Glow favourites, then select the "Subscribe & Save" option and your delivery frequency when you add your purchase to bag.

When you first subscribe, your order will be placed and charged to your chosen payment method immediately. For each following order, the confirmation and shipping information will be automatically sent to your nominated email address on payment.


Automatic Delivery & Free Shipping

To effortlessly replenish your Vida Glow routine, Subscribe & Save automatically delivers your order - and always with free shipping.


Flexibility

We know life gets busy and your routine changes. Whether you're travelling or just want to switch-up your Natural Marine Collagen flavour, you can easily swap, pause or cancel your subscription at any time.

 

To learn more about Subscribe & Save, visit our FAQs.

Journal

Level up: How to elevate your routine with ingestible beauty
Apr 21, 2026 3 min read
Level up: How to elevate your routine with ingestible beauty

The clinical research and tangible results of marine collagen are revolutionising the beauty industry. But unlike the instant gratification of at-home peels and hydrating serums, marine collagen is...

Summer skincare: Five tips glowing skin in summer from Vida Glow’s Skin Professionals
Apr 21, 2026 2 min read
Summer skincare: Five tips glowing skin in summer from Vida Glow’s Skin Professionals

Summer skincare can be a guessing game. With time spent under the sun’s rays, a mix of hot and humid days and a relaxed routine, the season keeps us on our toes. This can create an uneven skin tone...

Listen in: Team VG’s favourite beauty and lifestyle podcasts
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Listen in: Team VG’s favourite beauty and lifestyle podcasts

Finding the perfect podcast is a skill. Whether you tune into a one with every spare moment or have just scratched the surface, today’s podcast offering can be overwhelming. So, we’ve rounded up ou...

Is your skin freaking out? This is the science behind ‘celebratory skin’
Apr 21, 2026 3 min read
Is your skin freaking out? This is the science behind ‘celebratory skin’

The holiday season is vibrant and exciting, but it shows on our skin. Breakouts and pores make themselves known and just like us, our skin feels tired and severely dehydrated. This is ‘celebratory ...

Behind the hustle: Inside beauty expert Alessandra Steinherr’s skincare routine
Nov 22, 20212 min read
Behind the hustle: Inside beauty expert Alessandra Steinherr’s skincare routine

Messy, modern living demands uncomplicated, effective beauty that works as hard as you do. In an industry enthralled with trends and instant-gratification, there’s few trusted solutions that go the...

Meet Dr Ewoma: Vida Glow’s new Skin Professional
Apr 21, 2026 4 min read
Meet Dr Ewoma: Vida Glow’s new Skin Professional

UK-based Dr Ewoma Ukeleghe is an award-winning medical and cosmetic doctor with a passion for clinical skincare – and simplifying its complexities. Between her uncomplicated skin education and mesm...

Plant-based beauty: What is vegan collagen? Does it work?
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Plant-based beauty: What is vegan collagen? Does it work?

Collagen supplementation is revolutionising beauty with its clinical efficacy and skin, hair and nail-enhancing benefits. But plant-based, vegan collagen is still gaining traction.  You may have se...

How Much Collagen Should You Take a Day?
Apr 21, 2026 5 min read
How Much Collagen Should You Take a Day?

Marine collagen is a science-backed beauty supplement benefiting skin, hair and nails. An easy on-the-go formula, collagen dosage can be tailored for any ingestible beauty regimens at any age. Disc...

Behind the hustle: Author Lindsey Holland’s glowing skin staple
Apr 21, 2026 2 min read
Behind the hustle: Author Lindsey Holland’s glowing skin staple

Messy, modern living demands uncomplicated, effective beauty that works as hard as you do. In an industry enthralled with trends and instant-gratification, there’s few trusted solutions that go the...