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Easy Sign-Up

Easy Sign-Up: Just select "Afterpay" as your form of payment at checkout. All you need is a debit or credit card (Visa or Mastercard) to create an account.


Instant Approval Decision + Shipment

No long forms to fill out; you’ll receive an instant approval decision! Your order will be shipped as soon as Vida Glow process it.


Nothing Extra To Pay

No interest, ever — and no additional fees when you pay on time. Automatic payments are taken every two weeks in four equal instalments.

Shipping & Returns

Shipping

All domestic orders are shipped via Australia Post. Please allow 48 hours for your order to be processed. During sale and holiday periods, please allow additional time for your order to be processed. Please be aware that online orders are not processed over weekends or on NSW public holidays. Full tracking details will be sent to customers when shipped.


Australia

Delivery Time Frame Cost
Standard under $59 3-8 Business Days $7
Standard over $59 3-8 Business Days FREE
Express 1-3 Business Days $12


New Zealand


Delivery
Time Frame Cost
Standard under $100 7-14 Business Days $20
Standard over $100 7-14 Business Days FREE


Asia Pacific (China, Hong Kong, Indonesia, Japan, Macao, Malaysia, Philippines, Singapore, Taiwan, Thailand)

Delivery Time Frame Cost
All orders 10-25 Business Days $40



Shop Local

Local international sites are also available, where we ship locally from our UK and US dispatch centres to ensure fast and more reliable shipping:

All customers are responsible for any import customs, duty or taxes. Given our warehouse locations, customers in the US, UK & Australia need not worry about customs as we ship using domestic mail to these locations.

Should you have any questions regarding your order we encourage you to contact hello@vidaglow.com.

Returns

Vida Glow is designed for real, active people. We specialise in active beauty solutions and active customer experience solutions.

Busy living doesn’t have time for complicated administration. Our Return and Refund Policy has been designed to be as effortless and straightforward as your Vida Glow routine.

Due to the nature of our products, we do not offer a refund for a change of mind. We have a team of experts dedicated to helping you create an individualised routine for real results. We encourage you to consult with our experts in advance of completing your purchase.

If you receive your product and it is damaged, you have 21 days to contact us and return your product for a replacement, store credit or full refund. All return items will be subject to review by our quality control team upon receipt.

Unfortunately, we are unable to facilitate returns for Vida Glow products purchased outside of vidaglow.com. However, we are happy to support you in liaising with any retailer to facilitate your needs. Reach out to our expert team for help.

To request a return, email hello@vidaglow.com.

*Any shipping costs incurred will be the responsibility of the customer for change of mind.

Subscription Information

Your Beauty Routine - on your terms

Consistency is key to maximise the efficacy of your ingestible beauty and skincare. With Subscribe & Save, you'll save up to 20% plus get free, automatic delivery. So you won't ever miss a day again.


Save up to 20%

Subscribe to your Vida Glow essentials and you'll save up to 20% on every order, every time. We offer a 20% discount on our Bundles, and 15% on all other products.


Easy Sign-up

Set-up your subscription in three clicks. Find your Vida Glow favourites, then select the "Subscribe & Save" option and your delivery frequency when you add your purchase to bag.

When you first subscribe, your order will be placed and charged to your chosen payment method immediately. For each following order, the confirmation and shipping information will be automatically sent to your nominated email address on payment.


Automatic Delivery & Free Shipping

To effortlessly replenish your Vida Glow routine, Subscribe & Save automatically delivers your order - and always with free shipping.


Flexibility

We know life gets busy and your routine changes. Whether you're travelling or just want to switch-up your Natural Marine Collagen flavour, you can easily swap, pause or cancel your subscription at any time.

 

To learn more about Subscribe & Save, visit our FAQs.

Journal

Biotin and collagen: which ingredient is right for your beauty routine?
Sep 11, 2026 5 min read
Biotin and collagen: which ingredient is right for your beauty routine?

In this article: Biotin is a B-complex vitamin (B7) that helps convert food to energy, while collagen is a structural protein - different ingredients with different jobs. In women experiencing hai...

Is your hair fine, thinning or damaged?
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Is your hair fine, thinning or damaged?

In this article: Fine hair lacks volume and is prone to knots and breakage, even with a full head of strands. Thinning hair shows up either as hair loss with a widening part, or as breakage at the...

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What causes hair loss? A science-backed guide

In this article: Androgenic alopecia, the most common cause of hair loss, is hereditary and appears gradually as a receding hairline or thinning part. Postpartum hair loss often begins around nine...

How to restore collagen in the face
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How to restore collagen in the face

In this article: Collagen depletion in the face speeds up due to UV exposure, tobacco, excess sugar and refined carbs, and poor sleep. Supplementing hydrolysed marine collagen peptides restores co...

Are there side effects of taking collagen?
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In this article: Collagen supplementation is well tolerated when kept within the recommended one to three three-gram daily servings. Acne is not a commonly reported side effect of taking collagen;...

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How to reduce dark circles under eyes

In this article: Skin under the eyes is 10 times finer than the rest of the face, so collagen loss there makes capillaries and dark circles more visible. Too much screen time and blue light exposu...

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In this article: Post-inflammatory hyperpigmentation forms deep in skin after acne, eczema or picking triggers excess melanin production. Swap popping a pimple for a hydrocolloid patch to calm inf...

Five anti-ageing routine beauty tips for firm, youthful skin
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Five anti-ageing routine beauty tips for firm, youthful skin

In this article: Build a daily anti-ageing routine with one Natural Marine Collagen sachet, smoothing wrinkles and strengthening hair and nails within 12 weeks. Age Defiance's three-step system ce...

How to treat skin pigmentation for brighter skin
Sep 11, 2026 4 min read
How to treat skin pigmentation for brighter skin

In this article: Skin pigmentation covers sun spots, post-breakout marks, dark under-eyes and melasma, all forms of uneven skin tone. Melasma is a deeper, hormone-driven pigmentation linked to pre...