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Shipping

All domestic orders are shipped via Australia Post. Please allow 48 hours for your order to be processed. During sale and holiday periods, please allow additional time for your order to be processed. Please be aware that online orders are not processed over weekends or on NSW public holidays. Full tracking details will be sent to customers when shipped.


Australia

Delivery Time Frame Cost
Standard under $59 3-8 Business Days $7
Standard over $59 3-8 Business Days FREE
Express 1-3 Business Days $12


New Zealand


Delivery
Time Frame Cost
Standard under $100 7-14 Business Days $20
Standard over $100 7-14 Business Days FREE


Asia Pacific (China, Hong Kong, Indonesia, Japan, Macao, Malaysia, Philippines, Singapore, Taiwan, Thailand)

Delivery Time Frame Cost
All orders 10-25 Business Days $40



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Local international sites are also available, where we ship locally from our UK and US dispatch centres to ensure fast and more reliable shipping:

All customers are responsible for any import customs, duty or taxes. Given our warehouse locations, customers in the US, UK & Australia need not worry about customs as we ship using domestic mail to these locations.

Should you have any questions regarding your order we encourage you to contact hello@vidaglow.com.

Returns

Vida Glow is designed for real, active people. We specialise in active beauty solutions and active customer experience solutions.

Busy living doesn’t have time for complicated administration. Our Return and Refund Policy has been designed to be as effortless and straightforward as your Vida Glow routine.

Due to the nature of our products, we do not offer a refund for a change of mind. We have a team of experts dedicated to helping you create an individualised routine for real results. We encourage you to consult with our experts in advance of completing your purchase.

If you receive your product and it is damaged, you have 21 days to contact us and return your product for a replacement, store credit or full refund. All return items will be subject to review by our quality control team upon receipt.

Unfortunately, we are unable to facilitate returns for Vida Glow products purchased outside of vidaglow.com. However, we are happy to support you in liaising with any retailer to facilitate your needs. Reach out to our expert team for help.

To request a return, email hello@vidaglow.com.

*Any shipping costs incurred will be the responsibility of the customer for change of mind.

Subscription Information

Your Beauty Routine - on your terms

Consistency is key to maximise the efficacy of your ingestible beauty and skincare. With Subscribe & Save, you'll save up to 20% plus get free, automatic delivery. So you won't ever miss a day again.


Save up to 20%

Subscribe to your Vida Glow essentials and you'll save up to 20% on every order, every time. We offer a 20% discount on our Bundles, and 15% on all other products.


Easy Sign-up

Set-up your subscription in three clicks. Find your Vida Glow favourites, then select the "Subscribe & Save" option and your delivery frequency when you add your purchase to bag.

When you first subscribe, your order will be placed and charged to your chosen payment method immediately. For each following order, the confirmation and shipping information will be automatically sent to your nominated email address on payment.


Automatic Delivery & Free Shipping

To effortlessly replenish your Vida Glow routine, Subscribe & Save automatically delivers your order - and always with free shipping.


Flexibility

We know life gets busy and your routine changes. Whether you're travelling or just want to switch-up your Natural Marine Collagen flavour, you can easily swap, pause or cancel your subscription at any time.

 

To learn more about Subscribe & Save, visit our FAQs.

Collagen, Consistency and Habit Hacking with Alessandra Steinherr
marine collagenJan 7, 20253 min read

Collagen, Consistency and Habit Hacking with Alessandra Steinherr

Wondering how a beauty expert with a multi-step skincare and wellness routine stays consistent? For beauty journalist Alessandra Steinherr, it’s all about keeping things simple.

As a seasoned Beauty Director, brand founder and certified skincare expert, Alessandra Steinherr knows a thing or two about curating a routine that works. Her plump, even and smooth skin is no accident and amongst her trademark easy-to-adopt skincare solutions sits Vida Glow’s marine collagen.

Ahead of our 21-Day Collagen Challenge, we chatted with her about her collagen story, from the first sachet to years of consistent use, to nab her tried and trusted tips for staying consistent – and exactly what happens to your skin, hair and nails when you do.

How did you first discover collagen?

It was during lockdown, nearly five years ago now. I had heard about ingestible collagen and was curious, but I never fully committed to trying it. Then, with nowhere to go and plenty of time on my hands, I thought, this is the perfect moment to test it out properly. I started taking Vida Glow Marine Collagen every day. It felt like a small act of self-care during a time when everything else felt a bit chaotic.

Can you remember when you first started to see visible results? How long did it take, and what were they?

Yes, I actually can! It was around six weeks in. I noticed my hair and nails were growing faster than usual—something I’d never really experienced before. At the time, I wasn’t doing anything else for beauty—no manis, no treatments—so I knew it had to be down to the collagen.

Since being consistent with your routine, how have your skin, hair, and nails transformed?

Oh, it’s been such a game-changer. My nails, which were always weak and prone to splitting, are now strong. My hair feels healthy and is definitely shinier, and my skin looks plump and hydrated. It’s the kind of improvement that doesn’t happen overnight, but when I look at photos from five years ago versus now, the difference is undeniable. Consistency has really paid off.

Any tips on how you stay consistent with your beauty routine?

Honestly, I think the key to consistency is seeing results. When you notice something working, it’s so much easier to stick with it. For me, taking my collagen every morning is as natural as brushing my teeth—it’s just part of my routine now. I also keep it easy: I mix it into my water or morning coffee so I never forget. My advice? Find a way to integrate it into your day-to-day life so it feels effortless.

How do you approach starting new habits?

I’m all about making things simple and accessible. If a new habit feels overwhelming or like too much effort, I know I won’t stick to it. For me, it’s about creating small, manageable steps. For example, when I started with collagen, I didn’t overhaul my entire routine—I just added it in as one easy thing I could do every day. Over time, it became second nature.

Any new habits you’re working on for 2025?

Yes, exercise. I have to be honest—I’m terrible at it. I don’t enjoy it, and I’ve always found reasons to avoid it. But as I get older, I realise how important it is—not just for looking good, but for my overall physical and mental health. In 2025, I want to make it a priority. My plan is to start small and build from there. It’s not about perfection—it’s about progress. And just like with collagen, I’m hoping that once I start seeing the benefits, I’ll be motivated to keep going.

Need help staying consistent?

Creating a new habit isn’t always simple but it is rewarding. Vida Glow’s 21-Day Collagen Challenge has been created to help you stay accountable with community support, expert content and a little extra motivation to stay on track in the form of bonus loyalty points and prizes.

Already joined? Keep up with the VG Insiders Facebook Group for more of the fun.

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