Shipping


Australia
Delivery Time Frame Cost
Standard under $59 3-8 Business Days $7
Standard over $59 3-8 Business Days FREE
Express 1-3 Business Days $12

New Zealand
Delivery
Time Frame Cost
Standard under $100 3-10 Business Days $20
Standard over $100 3-10 Business Days FREE

Asia Pacific

(China, Hong Kong, Indonesia, Japan, Macao, Malaysia, Philippines, Singapore, Taiwan, Thailand)

Delivery Time Frame Cost
All orders 10-25 Business Days $40


Returns

We can only accept returns for damaged goods that are not opened. Please note all return requests must contact hello@vidaglow.com within 2 weeks of receiving your order.

Due to regulations worldwide, we cannot accept any refunds for open packages – this includes customers who are not satisfied with their purchase. Unfortunately, we also cannot accept returns or refunds for ‘change of mind’ once a purchase has been made.

If you’re concerned that your product is damaged or faulty, please contact us so we can assist you with the matter and issue a refund where applicable.