Shipping
Australia
Delivery Timeframe Cost
Standard

3-8
Business Days
FREE*
*($8 orders under $20)
Express

1-3
Business Days
$10


New Zealand
Delivery Timeframe Cost
Standard
under $100
3-10
Business Days
$10

Standard
over $100
3-10
Business Days
FREE


Asia Pacific (Hong Kong, Singapore, China, Indonesia, Japan, Macao, Malaysia)
Delivery Timeframe Cost
Standard

3-10
Business Days
$20



Returns

We can only accept returns for damaged goods that are not opened. Please note all return requests must contact hello@vidaglow.com within 2 weeks of receiving your order.

Due to regulations worldwide, we cannot accept any refunds for open packages – this includes customers who are not satisfied with their purchase. Unfortunately, we also cannot accept returns or refunds for ‘change of mind’ once a purchase has been made.

If you’re concerned that your product is damaged or faulty, please contact us so we can assist you with the matter and issue a refund where applicable.