VG Insiders Loyalty Program
Vida Glow’s VG Insiders loyalty is our membership program designed to reward Vida Glow customers with exclusive perks, free gifts and points you can redeem for discounts. The program includes four loyalty levels–VG Newcomer, VG Enthusiast, VG Devotee, VG VIP–and as you shop with Vida Glow, you will level-up through the tiers unlocking more perks as you go.
It’s simple. All you need to do is create an account here. Once signed up you’ll be able to start earning points and view your tier level. Already have an account? You’re a VG Insider!
You’ll earn loyalty points on each purchase you make including any Subscribe + Save orders. Points will be automatically added to your account as you spend. There are also opportunities to earn bonus points. Details of how to earn bonus points can be found here
You can view your points, loyalty level and track the points accrued and spent by logging into your account here.
When you reach the online checkout, make sure you are logged into your VG Insiders account. If you have enough points to redeem on your purchase, you’ll be given the option to redeem your points on your order. You can start redeeming your points once you have reached 100 points. There is a minimum spend required to redeem your discount. See the table below for more information.
| Point Value Of Reward | Currency | Reward | Minimum Spend |
| 100 | AUD | $5 | $70 |
| 200 | AUD | $10 | $100 |
| 300 | AUD | $15 | $100 |
| 400 | AUD | $20 | $100 |
| 600 | AUD | $30 | $100 |
| 800 | AUD | $40 | $100 |
If you like special gifts, member rewards and exclusive offers, VG Insiders is for you. The VG Insiders loyalty program is free for all customers to join. The program includes four loyalty levels–VG Newcomer, VG Enthusiast, VG Devotee, VG VIP–and as you shop with Vida Glow, you will level-up through the tiers unlocking more perks as you go.
VG Insiders is a points-based system. For every $1 you spend, you will receive 1 point. Once you have reached 100 points, you can redeem your points for discounts.
Sign up here to become a VG Insider today
Yes. Although your Subscribe + Save purchases will earn you points, you will need to create a VG Insiders account. Create your VG Insiders loyalty account here.
Vida Glow’s VG Insiders loyalty is our membership program designed to reward Vida Glow customers with exclusive perks, free gifts and points you can redeem for discounts.
Our Subscribe + Save service allows you to schedule your Vida Glow deliveries, so you never run out of your daily ingestible products. Plus, you’ll receive up to 20% off every subscription order. You can choose to get your products sent to you every 14, 30, 60 or 90 days and cancel any time.
Yes, they will. Your level will be determined based on how much you’ve spent in total at Vida Glow over the last 12 months. If you’re a subscriber and haven’t yet created a VG Insiders loyalty account, sign up here to access your points.
Yes, they will. Your loyalty level will be determined based on how much you’ve spent in total at Vida Glow over the last 12 months.
You can view your points, loyalty level and track the points accrued and spent by logging into your account here.
Loyalty points are automatically added to your account as you spend. You can track the points you have accumulated by logging into your VG Insiders account here.
You can save up your points if you wish. Points are accumulated and will remain in your VG Insiders loyalty account for 12 months.
You can access and manage your VG Insiders loyalty account via the customer dashboard. Log into your account here.
Loyalty points can only be redeemed on purchases through vidaglow.com. As a VG Insider you will also receive free gifts, special rewards and exclusive perks.
Yes. You can use your points to purchase gift cards on our website, vidaglow.com
We’re afraid not. VG Insiders is an exclusive benefit of shopping directly with vidaglow.com
There is no limit to the points you can earn. A maximum of 800 points can be used at a time when redeeming points.
Yes, and if you are eligible for a full refund, both cash and points will be refunded. You can see details of our returns policy, here.
Unspent loyalty points will remain on your account for 12 months after your last purchase. Check your Loyalty History under your account to monitor when points are due to expire.
You can maintain your loyalty tier if your purchase history meets the tier eligibility spend for the previous 12 months starting 01.03.2022; however, points don’t roll over and they expire after 1 year.
Your loyalty level is determined by how much you have spent with Vida Glow over the last 12 months. There are also opportunities to earn bonus points. Details of how to earn bonus points can be found here.
You will be automatically moved up a level according to how much you spend. You will receive an email from us alerting you to your new level, but if you miss it, you can check your loyalty level by logging into your account here.
Points are automatically added to your account as you spend. Points should appear in your account once your order is fulfilled. Please check again within 7 days and if your points haven’t appeared in your account reach out to hello@vidaglow.com with your order details, and we will investigate this for you.
Points are automatically added to your account as you spend. Points should appear in your account once your order is fulfilled. Please check again within 7 days and if your points haven’t appeared in your account reach out to hello@vidaglow.com with your order details, and we will investigate this for you.
Thank you for sharing the power of ingestible beauty with your friend!
To receive friend referral rewards, your friend must be a first-time customer to vidaglow.com. The referral must be initiated through our rewards referral box on your personal rewards page or using your unique referral link also found there.
Points will be added to your account as soon as your friend completes their first purchase through vidaglow.com.
When this happens, you will receive an email alerting you that one of your referrals made a purchase using your code and that a reward has been added to your account. You can check your Rewards History to see a list of any points that you have received for referrals.
If you believe your points are missing, please reach out to hello@vidaglow.com with your order details, and we will further investigate this for you.
To access your birthday reward, add your birth date to your loyalty account by logging in here. On your birthday we will send you an email with your special reward.
Please note, if your birthday has been added to your account less than 30 days prior to your special day - you can expect to receive your voucher + points, 30 days after signing up.
To access your birthday reward, add your birth date to your loyalty account by logging in here. On your birthday we will send you an email with your special reward. Please check your junk and spam folders for this email. If you still haven’t received it, please reach out to our customer service team at hello@vidaglow.com and we will help.
Please note, if your birthday has been added to your account less than 30 days prior to your special day - you can expect to receive your voucher + points, 30 days after signing up.
Please reach out to hello@vidaglow.com with your order details, and we will add the points for you.
Loyalty points are automatically added to your account as you spend. Points should appear in your account once your order is fulfilled.
Please check again within 7 days and if they haven’t appeared in your account please reach out to hello@vidaglow.com with your order details, and we will add the points for you.
Reward points cannot be redeemed in conjunction with any other offer. For full Terms and Conditions, please see here.
Your loyalty points balance will be updated accordingly.
Yes, you will earn loyalty points on discounted and promotional orders. The points will be allocated as per the amount paid for the product with the discount or promotion attributed, not the original product price.
You can contact our dedicated Customer Service team by getting in touch via hello@vidaglow.com
To access your points, you’ll need to be logged into your VG Insiders account.
If you’re logged in and still not seeing the points drop down at the checkout, make sure you have ‘cookies’ enabled in your browser settings. If these are not enabled, unfortunately your purchases aren’t trackable and therefore your points can’t be allocated to your order.
Express Checkout options like Shop Pay, PayPal and Amazon Pay skip over your VG Insider points. Meaning, if you’ve opted for an express checkout option and aren’t seeing your points, simply click the link that directs you to “checkout as guest.” This should redirect you back to the Vida Glow checkout where you’ll find your points ready to redeem.
To use loyalty points on your existing subscriptions, the discount must be applied 5 business days in advance of the order being processed.
Step 1.
- Navigate to our Subscribe & Save page & choose the number of points you would like to redeem to generate a unique code – copy this code. Please note, once you have selected "redeem" and copied the code, your points cannot be reapplied to your account.
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Step 2.
- Navigate to your subscription dashboard, which can be found in your account under 'manage subscriptions'
- Select your upcoming order, navigate to the bottom of the page, select 'add discount' and add your code.
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Step 3.
- You will see the discount applied to your next subscription order
- Please be aware you can only apply one discount code to one order at a time.
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Your discount will now be applied automatically to your upcoming subscription order!